Return Policy

We strive to provide the best products and services to our customers. However, if you are not completely satisfied with your purchase, you may return it in accordance with the policy outlined below.

Eligibility for Returns

• Items must be returned within 30 days of purchase.
• To be eligible for a return, items must be unused, in the same condition that you received them, and in the original packaging.
• Certain items are non-returnable, including perishable goods, gift cards, downloadable software, and health and personal care items.

Return Process

1. Initiate a Return: To start a return, contact our customer service team at [insert contact information] with your order number and reason for return.

2. Return Authorization: Once your return is approved, you will receive a return authorization number and instructions on how to send your item back to us.

3. Shipping: Customers are responsible for return shipping costs unless the return is due to our error (e.g., you received an incorrect or defective item). We recommend using a trackable shipping service or purchasing shipping insurance for items of significant value.

Refunds

• Once your return is received and inspected, we will notify you of the approval or rejection of your refund.
• If approved, your refund will be processed, and a credit will automatically be applied to your original method of payment within [7-10 business days].
• Shipping costs are non-refundable.

Exchanges

• We only replace items if they are defective or damaged. If you need to exchange an item, please contact our customer service team.

Exceptions

• Sale items and items marked as "final sale" are not eligible for returns or exchanges.
• Customized or personalized items cannot be returned unless they arrive damaged or defective.

Contact Us

If you have any questions about our return policy, please contact us at:

[Business Name]
[Address]
[Phone Number]
[Email Address]